Shipping policy
At Garden District Jewelry, every order is thoughtfully prepared with care and attention to detail. We want your shopping experience to be as beautiful as the jewelry you receive.
Complimentary Shipping
We are pleased to offer FREE Standard Shipping on all U.S. orders of $75 or more (after discounts and before taxes).
For orders under $75, a flat shipping rate of $8 will be applied at checkout.
Order Processing
Orders are typically processed within 1–3 business days. During holidays, new collection launches, or promotional events, processing times may be slightly extended. We appreciate your patience as we carefully prepare your order.
Delivery
Once your order has shipped, most U.S. deliveries arrive within 3–7 business days, depending on your location and the shipping carrier.
Order Tracking
As soon as your order ships, you'll receive a confirmation email with tracking information so you can follow your package every step of the way.
Shipping Delays
While we strive to ensure prompt delivery, occasional delays due to weather, holidays, or carrier-related issues are beyond our control. We appreciate your understanding should these rare situations occur.
Address Accuracy
Please verify your shipping address before completing your purchase. Garden District Jewelry is not responsible for orders shipped to incorrectly entered addresses. If a package is returned to us due to an incorrect address, additional shipping charges may be required to resend your order.
Lost or Damaged Packages
If your order is lost in transit or arrives damaged, please contact us as soon as possible. We'll work with you to resolve the issue and ensure you have the best possible experience.
Thank you for choosing Garden District Jewelry. Inspired by the timeless elegance and charm of New Orleans' Garden District, we're honored to be part of your jewelry collection. We hope each piece brings beauty, confidence, and joy for years to come.