Refund policy

Returns
We gladly accept returns within 30 days of delivery. To be eligible, your item must be unworn, unused, in its original condition, and returned in its original packaging.

How to start a return
Email gardendistrictjewelry@gmail.com with your order number and the reason for your return. Please do not send items back before we approve your return, because returns sent without approval cannot be accepted. Once approved, we will send you return instructions.

Return address
Garden District Jewelry
115 Second Ave
Picayune, MS 39466
United States

Return shipping
You are responsible for the cost of return shipping. We recommend a service with tracking, since we cannot be responsible for items lost or damaged on the way back to us. Original shipping charges are not refunded.

Refunds
After we receive and inspect your return, we will email you to confirm whether your refund is approved. Approved refunds go back to your original payment method. Please allow 5 to 10 business days for your bank or card company to post the refund.

Exchanges
We do not offer direct exchanges. To get a different item, return your original purchase for a refund and place a new order.

Damaged or incorrect items
If your order arrives damaged or you receive the wrong item, contact us within 7 days of delivery and we will make it right.

Final sale items
The following cannot be returned:

Personalized or engraved pieces
Sale items
Gift cards
Thank you for shopping with Garden District Jewelry.